Kevin earned his certification in Design Thinking and Innovation from Harvard Business School Online, where he mastered structured methods to approach problem-solving. He developed skills in breaking cognitive fixedness, generating creative ideas, and applying behavior-change analysis to drive innovation both in product development and internal team processes. Through the program, Kevin built a strategic innovation toolkit, gaining expertise in design thinking techniques such as user research, user experience design, prototyping, and journey mapping, all with a human-centered approach. He also learned to assess group dynamics and improve team performance, applying tools to enhance collaboration and iteration within diverse teams. With this certification, Kevin is equipped to guide teams from varied professional backgrounds, fostering stronger collaboration and innovation strategies.